Accessibility tools

Close

Privacy and Cookie Policy

Olvi Group Privacy and Cookie Policy

The present policy (hereinafter Policy) explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time. By using our website, you’re agreeing to be bound by this Policy.

How do we collect information from you?

We mainly obtain information about you when you use our website.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.

If you purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

How is your information used?

We may use your information to:

  • process orders that you have submitted;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • seek your views or comments on our products or services;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you (campaigns etc).

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations.

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

Your information shall be handed over to third parties only when it is necessary for improving the goods or services or required by law.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Use of ‘cookies’

Our websites may use cookies. Following types of cookies may be used:

session cookies:

they are transient cookies, which are kept for as long as the website visitor keeps open the web browser after securing an access to the website. Session cookies remind to the website what the visitor has chosen on the previous page to avoid repeated input of information;

permanent or persistent cookies:

such cookies after visiting our websites as a random combination of figures are saved on the visitor’s end device. They identify the website visitor as a unique user and after their return to the website assist in recalling the information on the visitor and operations performed by the latter before. The cookie storage period on the visitor’s device will depend on the type of cookie;

tracking cookies:

we may use these cookies for the views statistics of the website set-up;

third-party cookies:

when necessary, we are using the cookies of third parties, e. g. those of Google to service ads and commercials and optimise the marketing communication. Third-party advertisers use the cookies that are saved on the end device to assess the efficiency of ads and individualise the contents of commercials displayed to the website visitor. Information collected by the third-party advertisers may include, for example, the data on geographic location (derived from the IP address).

Cookies on our web pages contain no personal data of the website visitor. They cannot be used for the website visitor’s identification purposes. However, if the website visitor wants to limit (disallow) saving of cookies on their end devices or delete the saved cookies it can be performed by using the Web browser settings.

We are authorised to introduce changes in the current policy at any time. For that reason the website visitors may want to regularly check the contents of this page to find updates or amendments to the policy.

Links to other websites

Our website may contain links to other websites run by other subjects. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

18 or Under

We are concerned to protect the privacy of children aged 18 or under. If you are aged 18 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us will not be transferred to countries outside the European Union (“EU”)

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review.